Excerpt doesn't work

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9/8/2013 4:28:37 AM
Nik
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mojoportal.net.ua - Russian community of mojoportal

Excerpt doesn't work

Good day.
Excerpt in the Blog doesn't work.
If I switch on Blog's settings->Excerpt Mode Settings->Use Excerpt?, then I may see first 250 symbols.

When I write Excerpt in the post and click save - nothing happens (I still see first 250 symbols). If I'll edit post and open the Excerpt again - it will be blank.

9/9/2013 12:22:26 PM
Joe Audette
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Re: Excerpt doesn't work

What version of mojoPortal?

Can you reproduce the problem on our demo site?

9/9/2013 12:59:22 PM
Nik
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mojoportal.net.ua - Russian community of mojoportal

Re: Excerpt doesn't work

Version 2.3.9.8

I reproduced the problem on demo site.

https://demo.mojoportal.com/blog.aspx

1. Switched on Blog's settings->Excerpt Mode Settings->Use Excerpt
2. Went to  Edit menu-> Excerpt. Wrote:

<p><img alt="No Swimming sign that looks like its for Aliens" height="432" src="/Setup/initialcontent/democontent/noalienswimming.jpg" width="324" /></p>
<p>I walk by this sign almost every day when I go for my exercise walks at the park, it has always struck me as funny.</p>

and pressed save. Nothing

3.  Went to  Edit menu-> Excerpt. Wrote: "123" and pressed save. You may see result  https://demo.mojoportal.com/blog.aspx

4.  Went to  Edit menu-> Excerpt. Wrote: "321"  and pressed save. Nothing.  Excerpt didn't change.


In version 2.3.9.7  Excerpt worked.

9/9/2013 1:05:42 PM
Joe Audette
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Re: Excerpt doesn't work

Sorry but I still do not see the problem. I just tried editing the excerpt on the demo site and it does save for me.

9/9/2013 1:17:28 PM
Nik
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mojoportal.net.ua - Russian community of mojoportal

Re: Excerpt doesn't work

I tried to do this again (from different brousers Firefox, Opera, Chrome). Nothing.
Maybe it work only for the first time? Try to make changes again.

9/9/2013 1:21:11 PM
Joe Audette
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Re: Excerpt doesn't work

I just edited it again, it worked fine for me.

Maybe it has to do with language preference configured in the web browser?

9/9/2013 1:45:21 PM
Nik
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mojoportal.net.ua - Russian community of mojoportal

Re: Excerpt doesn't work

I don't understand. All is working (sometimes)

On demo.mojoportal.com:
In Opera it works for a second or third time.
In Firefox  it works for a second time.
In Chrome  it works for a second time.

On my site:
In Opera doesn't work.
In Firefox  doesn't work.
In Chrome  doesn't work.

Change  language preference from russian to english - all is working.
It's trouble only in 2.3.9.8. 

9/9/2013 1:58:13 PM
Joe Audette
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Re: Excerpt doesn't work

Hi,

I am still not able to replicate the problem, I changed my browser language to Russian but it still works for me 4 times in a row editing.

We did change to a new version of CKeditor in version 2.3.9.8, if you still have the old one on disk from before the upgrade you can try switching back to a previous version from Web.config or try using TinyMCE to see if it makes a difference. You can look on disk to see what older versions of CKeditor you may have and point it to the old version by editing this setting in Web.config

<add key="CKEditor:BasePath" value="~/ClientScript/ckeditor42/" />

also see this thread and make sure you applied the needed change, it could be related except you say the problem happened for you on our demo site and it already has this update.

Best,

Joe

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